Job Title: Project Coordinator – Website QA and Development Support
Location: Denver, Colorado (hybrid)
Employment Type: Contract with the potential to go full time.
Job Summary:
We are seeking a detail-oriented and proactive Project Coordinator to manage the quality assurance (QA) process for websites and oversee ticket submissions to our development team. The ideal candidate will be responsible for ensuring website functionality, identifying bugs and errors, and maintaining seamless communication with developers. This role requires a blend of organizational skills, technical acumen, and a keen eye for detail.
Key Responsibilities:
- Website Quality Assurance (QA):
- Conduct thorough testing of websites to identify functionality issues, design discrepancies, and performance bugs.
- Develop and execute test plans to ensure all website features meet project requirements.
- Monitor website performance across various devices, browsers, and platforms.
- Ticket Management:
- Document errors and bugs clearly and concisely in tickets, using a standardized reporting format.
- Submit tickets manually to the development team, including screenshots, error logs, and step-by-step reproduction details.
- Track and prioritize ticket statuses, ensuring timely resolution of issues.
- Project Coordination:
- Collaborate with internal teams to align on project timelines, deliverables, and QA schedules.
- Communicate progress and potential delays to stakeholders, ensuring transparency throughout the project lifecycle.
- Maintain documentation for QA processes, testing outcomes, and resolved issues.
- Process Improvement:
- Identify opportunities to streamline QA and ticket submission processes.
- Provide feedback to improve team workflows and website functionality.
Qualifications:
- Experience:
- 2+ years of experience in a project coordination, website QA, or related role.
- Familiarity with website testing tools and ticket management systems (e.g., Jira, Trello, or similar).
- Technical Skills:
- Basic understanding of website development and content management systems (CMS).
- Ability to identify HTML, CSS, and JavaScript errors (preferred but not required).
- Soft Skills:
- Exceptional attention to detail and organizational skills.
- Strong communication abilities, both written and verbal.
- Problem-solving mindset and ability to work independently.
Preferred Qualifications:
- Experience with automated testing tools or browser developer tools.
- Familiarity with accessibility standards and best practices for web design.
- Knowledge of Agile or Scrum methodologies.
